Privacy Policy
We collect only what you give us voluntarily: name, email address, phone number, and a postal address when an order ships. We use that information to communicate with you and to fulfil what you've asked for — nothing else. We do not run ad pixels or marketing trackers on this site. We do not sell or rent any personal information to any third party under any circumstance. We share only what's strictly necessary with our shipping carrier and payment processor to complete an order; both are bound by their own data-protection commitments. Data is held for as long as the working relationship continues, plus the legal minimum for tax records. You may request access, correction, or deletion at any time by writing to us; we will respond within thirty calendar days.
How we treat your data
Anything we keep about you is yours to access, edit, port, or remove. Just email us and we'll act on the request within thirty days at no cost. That includes asking for a copy in CSV or JSON, restricting how we process specific records, withdrawing consent for communications, and erasing your records entirely (subject to any legal requirement to retain order data for accounting purposes). Concerns about how we handle your data can also be escalated to the data-protection authority in your jurisdiction.
- Your email: support@serenemoorshore.com
- Phone: +81 749-25-4611
- Our address: Kanazawacho 1-1, Hikone City, Shiga 〒521-1112
Cookies
This site relies on essential cookies for basic functionality: keeping you logged in, remembering cart contents, storing your language and consent preferences. We do not load analytics platforms, advertising tags, or social-media tracking pixels. We do not share browsing data with any third party. Cookies expire either at session end or after a year for the preference store. You can disable cookies in your browser and the site will still load — though features like remember-me, cart persistence, and language selection won't survive across visits.
Company details
Web Reader for VOICEVOX, Established since 2024
Kanazawacho 1-1, Hikone City, Shiga 〒521-1112
Your rights under Japanese law (APPI)
This policy is provided in accordance with Japan's Act on the Protection of Personal Information (APPI, 個人情報保護法). Web Reader for VOICEVOX is a browser extension distributed through the Chrome Web Store; it operates locally in your browser and we collect the minimum information required to keep it working.
Legal basis and purpose of use
We process the limited data described above only to operate and improve Web Reader for VOICEVOX, to respond to support requests, and to comply with applicable law. We do not sell personal data, and we do not use it for automated decision-making that produces legal effects.
Data retention
Support correspondence is retained for up to 24 months and then deleted. Any locally stored extension settings live in your own browser profile and are removed when you uninstall the extension or clear your browser data.
Your rights
Under the APPI you may request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us using the details below; we respond without undue delay after verifying your identity.
International data transfers
Where a service provider processes data outside Japan, we take reasonable measures to ensure an equivalent level of protection consistent with APPI guidelines issued by the Personal Information Protection Commission (PPC).
Complaints
If you are not satisfied with our response, you may lodge a complaint with the Personal Information Protection Commission of Japan (PPC).
How to contact us
Data controller for Web Reader for VOICEVOX. Address: Kanazawacho 1-1, Hikone City, Shiga 〒521-1112. Phone: +81 749-25-4611. Email: support@serenemoorshore.com.
Cookies and local storage
Web Reader for VOICEVOX uses only strictly necessary cookies and browser local storage to remember your preferences, such as whether you have dismissed the cookie notice. These entries stay on your device, are never shared with advertising networks, and can be cleared at any time from your browser settings. We do not use third-party advertising or cross-site tracking cookies.
Security measures
We apply reasonable organisational and technical safeguards to protect any information handled in connection with the extension, including access controls and encryption in transit. No method of transmission or storage is completely secure, but we review our practices periodically and act promptly on any issue that could affect your data.